BangJarum Gaming
Broken App! Ask to change app from previous one to this broken app before 30 june 2021. I can't even login. Emailed them, got no response. Requested email verify, but no return email in my inbox from tgem despite written 'please check your inbox'. Can't even login, how to pay bills??? Was doing just fine with that old app. Asking your customer to change app, but the app is in broken condition. Please fix this! I cant pay my bills, and you will cut my internet in a split of second!
Jason Tay
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What happen to this MyUnifi app? Previously I can see all accounts under one page regardless of unifi home, business, unifi mobile or unifi air. Now I need to log in and out, switch here and there. Your so called upgrade seems to be a step backwards. It is extremely inconvenient. I wonder who that designer behind this app is. I want to rate this new design or upgrading as a fail.
1 person found this review helpful
Telekom Malaysia Berhad
May 17, 2024
We truly regret the inconvenience caused. We will forward your feedback to our developer. In the meantime, do not hesitate to reach out to us at https://www.facebook.com/weareunifi if you have any other concerns. Thank you. -Helmi
Justin Aw Young
Getting more worst over time . Even before the update , the app is not showing what it should. With the new update I can't even view my past history , and got stuck on the stupid business account (I don't even have a company). Might as well uninstall and use the webpage digital me. This app developer is so bad at it , all the useful functions is no longer there
Telekom Malaysia Berhad
May 16, 2024
We sincerely apologize for the troubles you've had with the app. Once you've updated acc details in unifi portal, you may try to login the app again tro try. You alco can find your payment history by going to ACCOUNT tab at the bottom of the app, then select MORE -> PAYMENT TRANSACTION. -Thank you- Helmi